Description

A customer's humorous battle with a defective travel mug leads to a chaotic phone call with customer service. After enduring endless hold music, the protagonist learns their mug's lid is permanently sealed. The call with a bizarrely enthusiastic representative, Christie, is filled with absurd troubleshooting suggestions and eventually reveals the company's knowledge of the issue. The story ends with a darkly comedic twist. Comparable works include The Hitchhiker's Guide to the Galaxy

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